FAQ

Frequently Asked Questions

Everything you need to know about buying leads on LeadConnectX.

How does pricing work?

Every lead costs a flat $2 to unlock — no subscriptions, no credit packs, no hidden fees. You only pay for the specific leads you choose to unlock, when you choose to unlock them.

What do I get when I unlock a lead?

The buyer's full name, phone number, and email address (when available), plus the full requirement details they submitted. You can call or WhatsApp them directly from your dashboard.

Why does each lead show a limit of 5 buyers?

To keep leads useful, we cap every lead at 5 unlocks total. Once 5 buyers have unlocked a lead, it's removed from the browsing feed so you're never competing with an unlimited number of other buyers for the same inquiry.

Is payment secure?

Yes. All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We never see or store your card details — Razorpay handles the transaction directly, and we only receive confirmation that payment succeeded.

Can I get a refund after unlocking a lead?

Since contact details are revealed immediately on payment, unlocks are final in most cases. The one automatic exception: if a lead sells out to its 5-buyer limit in the rare moment your payment was already processing, that charge is refunded. See our Refund Policy for full details.

Where do these leads come from?

Every lead is a genuine inquiry submitted through freesoftwarex.com's own contact and enquiry forms — real businesses asking about real requirements, captured and listed here in real time.

What if a lead's contact details are wrong or fake?

It happens rarely, but if you unlock a lead and the phone number or email is clearly invalid, contact us with the lead details and your payment ID — see our Contact page.

Do I need an account to browse leads?

No — you can browse and search all available leads without signing up. You only need an account to unlock full contact details.

Still have a question?

Contact Support